The front desk is open daily from 9:00 AM - 6:00 PM. The check-in location differs from the property location. Check-in location: [Rohrbacher Str. 32, 69115 Heidelberg]. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: EUR 25 per accommodation, per week
We have included all charges provided to us by the property.
- Airport shuttle fee: EUR 50 per person (roundtrip)
- Covered self parking fee: EUR 15 per day
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Housekeeping fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed